The latest development in IT Services Management tools may well be the release of Zenoss Core 4 (see this Press Release).
Major improvements in the new release include:
- enhanced ZenPing suppression (essentially, the python code in ZenPing was rewritten to include better layer 3 link attributes)
- NMAP for ICMP packet generation
- a new auto-deploy script, making Zenoss Core 4 easier to install than past releases
Today's dynamic data center relies crucially on virtualization and cloud services, and Zenoss continues to advance in that direction. For an overview of the features of the Enterprise product, check out the ZenossSolution Overview Brochure.
I have found Zenoss to be a near perfect tool to help IT departments meet their monitoring needs in a more cost-effective manner. While my focus today is on Microsoft SCOM, Orchestrator and Service Manager, I encourage you to consider Zenoss as a long-term, thoroughly professional alternative.